I've talked before about the potential issues involving VOIP — or Voice Over Internet Protocol for phone call conferencing. Simply, it's talking over the Internet. Hundreds of thousands of businesses and organizations are turning to VOIP to cut telecommunication expenses. However, please be warned. There's another price to be paid and that involves quality and bandwidth. Conference calls can deteriorate quickly if someone calls into the bridge using a VOIP connection. Yes, we do have special conference bridges that are "VOIP friendly," but even then, you can experience some problems. But don't take my word for it. Here's a great article from an expert you should read that tells the whole story — the good, the bad and the ugly.http://ezinearticles.com/?Voice-Over-IP?–No-Thanks!&id=2064074 I think he does a very good job of giving real life examples of what happens when you switch to this new evolving technology. Someday it might work perfectly, but for now, it has a way to go. Check it out.