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Communication News

May 2009

Small Business Conference Call Services

Submitted by xpedite on Tue, 2009-05-26 11:00

Author: Lee Simonson

Small business conference call services are our bread and butter.  We're a small business that is geared to cater to companies with 250 or fewer employees.  Since we're a small business as well, we believe we understand the needs of our clients very well.  Do we serve large accounts too?  Oh yes.  But the vast majority of our customers are small to medium size organizations that like using our many services such as Flat Rate teleconferencing, pay as you go and operator assisted plans.

If you are small business and looking for new conferencing services, or want to get a quote or bid to make sure you aren't overpaying for the service you presently have, give us a call and let us know how we can help.  We can offer you a number of options and that will fit your particular needs, all within you budget.  In fact, why don't you get a free trial account and find out first hand how things work -- with no obligation or cost.  Can't beat that!

Flat Rate Teleconference: How We Bill You

Submitted by xpedite on Tue, 2009-05-12 20:51

Author: Lee Simonson

For flat rate teleconferencing (also known as fixed rate conference calling) we bill on a calendar month.  Since there are no long term contracts, we have a month to month billing cycle and charge your credit card on the 25th of the month for the next month's usage.  For example, we would bill you on May 25 for the service you receive in June.

If you are a new customer we charge you for a full month of service from the 1st to the 15th of the month.  Or, we charge you for half a month if you sign up between the 16th and 26th.  If you open your account during the last four days of the month, you get those days for free, and we bill you for the next month's service.

Once we bill your credit card, you'll receive a hard copy receipt in the mail.  Suffice it to say, once you're in the system and things get rolling, the whole thing is very convenient and routine.  Just the way we hope you like it!

For more information on the our Flat Rate conference service, click here:

Is VOIP the Answer? Not Yet Anyway.

Submitted by xpedite on Tue, 2009-05-12 08:07

Author: Lee Simonson

I've talked before about the potential issues involving VOIP -- or Voice Over Internet Protocol for phone call conferencing.  Simply, it's talking over the Internet.  Hundreds of thousands of businesses and organizations are turning to VOIP to cut telecommunication expenses.  However, please be warned.  There's another price to be paid and that involves quality and bandwidth.

Conference calls can deteriorate quickly if someone calls into the bridge using a VOIP connection.  Yes, we do have special conference bridges that are "VOIP friendly," but even then, you can experience some problems.

But don't take my word for it.  Here's a great article from an expert you should read that tells the whole story -- the good, the bad and the ugly.

I think he does a very good job of giving real life examples of what happens when you switch to this new evolving technology.  Someday it might work perfectly, but for now, it has a way to go.  Check it out.