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Conference Call / Conference Service

Conference call services for corporations, businesses and non-profits, including toll free conferencing, flat rate conferencing, legal and operator managed calls.

Conference Bridge Hosting: Tips on Getting Started

Author: Lee Simonson

 

The bottom line on conferencing:  You can hire a conference hosting service for far less than what it would cost you to buy and maintain your own conference bridge equipment and hardware.  Here are some rules of thumb:
 
1)  If you are small to medium size company or association (less than 500 employees/members), your best bet is to retain the services of a reliable provider (like us) to give you secured access to one of our conference bridges.
 
2)  If you are a large enterprise and do a lot of conferencing, then yes, you should look into renting or buying your own conference call hardware.  (We can help you with that, too.)  However, when you consider telecommunication line costs, staff time, and maintenance, chances are you'll find outsourcing your conferencing is still less expensive.  It boils down to how you want to use your staff resources.  More often than not, you'll want your staff and associates spending their time on your business, and not trying to manage being in the conference call business.
 
Getting started to retaining the services of an conference bridge hosting service is easy and only takes a few minutes.  For the sake of example, let's say you wanted to retain our services here at 24Conference.com.
 
Here is the process:
 
-- Decide what kind of conference service you want?  Pay as You Go, or Flat Rate Unlimited?  Toll-free access, or non-toll free access?  Reservationless (you can conference on-demand, anytime) or Operator Managed (we call your participants for you and place them into the conference call.)  You can research all the alternatives, rates and features, by checking out the links at the top of this page.
 
-- Once you decide, you can call us at 877-254-2424, or you can fill out the online order forms.  There is no set up charge and no long term contracts.  You use your service month-to-month, and we charge your credit card accordingly.
 
-- When your order is received, we will set you up, usually within 30 minutes.  You will get an email with your conference call-in number, along with a set of two passcodes -- one for the host/moderator and the other for your guests/conferees.  You'll also receive simple instructions and control functions.  You can start using your conference service immediately once you receive your email.  Just have all your guests call the access number and use their passcode when prompted.  Remember, everyone has to use the # sign after inputting their 7-digit passcode.
 
It's that simple, so don't think that conferencing is complicated or confusing.  Let us know how we can help you enjoy the benefits of phone conferencing and collaboration by using our conference bridge hosting service.
 

Conference Call Prices Include Flat Rate with Unlimited Usage

Author: Lee Simonson

Phone conference call prices include any number of plans that can be suited to your particular budget, needs and applications.

 
For example, heavy conference users who rack up a substantial number of minutes per month are attracted to unlimited plans that enable them to use conferencing services 24/7 by just paying one flat rate per month. Flat rates users save a substantial amount of money by avoiding per minute charges and can talk as long as they want, as much as they want. There is only downside to flat rate plans is that they do include toll free conferencing so users just dial a regular long distance number. On the other hand, long distance rates have dropped so low recently that the small extra charge to call into the flat rate conferencing number could very well be worth it. Moreover, most cell phone plans include free long distance and those who have VOIP digital cable connections don't pay long distance either. So flat rate pricing does have a number of advantages.
 
Another conferencing pricing plan option is per minute pricing, usually provided on a pay-as-you-go basis, either with toll free 800 service, or a more inexpensive non-toll free set up. This is an ideal solution for organizations that have variable calling patterns -- heavy use one month, and light use the next. With per minute pricing you only pay for what you use, when you use it, unlike flat rate conferencing which requires you to pay a flat monthly rate regardless of how many minutes you use. The primary reason why businesses and organizations choose per minute conferencing is because of the convenience and professionalism of offering a toll free conference number to customers and prospects.
 
Toll free 800 conferencing is available on a per minute basis, or in a new packaged "bundle" or "bucket" of minutes, similar to how cell phone plans work. You can purchase a discounted package of minutes and if you go over that amount, you are simply charged the regular per minute rate.
 
Overall, conference call prices are coming down because of stiff competition and large telecommunication capacity. What used to cost dollars, now costs pennies, and conference consumers are finding substantial cost savings by avoiding meeting and travel costs. It's simply much easier to meet over the phone or web, than it is to fight traffic, congestion and other time wasting obstacles, than it is to just pick up the phone. Conferencing will continue to be a collaborative backbone in the world of commerce and communications and conference call prices will continue to trend downward.
 
You can obtain more valuable information regarding conference call pricing by clicking here: http://www.24conference.com/payasyougoconference

Professional Phone Conference Company / Service

Author: Lee Simonson

 

Businesses and organizations that are looking for the highest level of phone conferencing available, will inevitably find that those conferencing services that utilize professionally trained and experienced operators are the preferred vendors of choice.
 
Professional conference call services, like our own 24Conference.com, are readily available and accounts can be set up at no cost in minutes.  Once you have an account established, you can then take advantage of several different conferencing plans and formats that best meet your budget and needs, including the popular "operator managed dial-out" service that is considered the top-of-the-line conferencing platform.
 
Because of the demand for high-end audio, video and web conferencing services, rates are very competitive and well worth the cost to enjoy quality and system reliability.  Most conference call companies that specialize in providing hands-on services do a pretty good job of maintaining their networks, equipment and training practices of the operators.
 
Many of conference users switch from free conferencing services to paid professional conferencing services every year, looking for less line distortion and interference, larger capacity and superior customer service.  As one consumer said, "Sometimes free isn't worth it."
 
Another advantage of using a professional phone conference service is that you have a choice of a pay-as-you-go plan or a flat/fixed rate plan that provides unlimited usage.  You can also get toll free numbers in other countries so your associates around the globe don't have to dial long distance to participate in your U.S. based conferences.  There are a number of different options and alternatives.
 
Best of all, using a professional service enables you to tap into an enthusiastic customer service force that is ready to assist you every step of the way.  You might think that customer service is a thing of the past, but we stand proud knowing our American customer service reps are highly trained and responsive to take care of your conferencing needs.  Give us a call today and let us personally show you what "professionalism" means!  We're at 877-254-2424.
 

Non-Profit Conference Call Services: Low Cost Conferencing for Non-Profits and Associations

Author: Lee Simonson

 

Non-profits and associations can benefit greatly by using conference call services designed to improve productivity and cut expenses.
 
(NOTE:  Our most popular service for non-profits is our Pay-As-You-Go conference service because there is no set up fee, no monthly minimum, no reservations -- it's available 24/7 -- and you pay after your call, not before.)
 
Over the years we've been able to save non-profits a considerable amount of money because they generally don't scrutinize or review their conference call expenses closely and seldom shop around for better rates.  "If it ain't broke, don't fix it," is a usual refrain.  However, many non-profits have been using brand name services for years, never thinking that telecommunication costs have been cut substantially because of competition and overcapacity.  When non-profits look at the current rates offered in the conferencing world, sometimes they are shocked at how much they can save -- usually they can cut their conferencing expenses in half, or more.
 
That's why it's always a good practice to review the conference rates you are paying now and look for bids or quotes from other providers.  Moreover, there are additional conferncing services available today that didn't exist several years ago. 
 
There is one more important aspect that needs to be mentioned -- the time and efforts of your volunteers.  Physical face-to-face meetings can kill a morning, afternoon, or evening for your volunteers.  Yes, the mission is important, but they donating services away from their businesses and families.  One of simple things you can do to make their lives easier is to have more conference calls that can accomplish the same results in a fraction of the time.  Your volunteers will thank you for valuing their time and make their jobs more convenient.
 
Overall, conference call services are a key component in managing a successful non-profit organization or association.  Big or small, conferencing can achieve results with your board, volunteers, sponsors, supporters or clients.  Take a look at our varied conferencing services across the top of the page and choose the one that works best for your organization.  We're here to help you so give us a call anytime -- there is no set-up fee and you can have your first conference call today.
 

How Much Does a Conference Bridge Cost?

Author: Lee Simonson

 

How much does a conference bridge cost?  It's a very common question and there are two easy answers, depending on your situation:
 
1)  You don't need to buy a conference bridge to have a conference call.  The cheapest and most effective way to conduct a conference call is to use a conference service on a pay-as-you-go basis that gives you access to our conference bridges which are already installed and operating.  It's like buying a time-share rather than the condo.  We have several plans to choose from (see the links at the top of the page for the various services.)
 
2)  If you are looking to buy and install your own conference bridge hardware and software, you need to be a very heavy user -- at least $2000 a month in conference call expenses -- to make it worthwhile.  We buy, sell and rent dedicated conference call bridges and would be happy to provide you a quote.  However, please understand that 99% of all businesses and non-profits outsource their conferencing to services like 24Conference.com because it is much more cost effective and there is no need to install additional phone lines, sign long term maintenance contracts, hire staff  to monitor and organize usage, not to mention the upfront capital costs associated with purchasing conference hardware which can run into the tens, or hundreds, of thousands of dollars.
 
Unless advancing technology changes the situation, our advice is to keep things simple and outsource to our service bureau.  Time and time again, we've seen occasions when companies get diverted from their core mission and start spending time and money trying to internalize technology because they "want to keep it inhouse."  All of a sudden, they get themselves into the conference call business, only to find out later it wasn't worth the investment.  (A perfect example of this is video conferencing:  Companies have spent hundreds of thousands trying to put in fancy hardware, only to find out that the trend is "desktop video" using a $25 webcam and an "in the cloud" service costing only pennies a minute.)
 
If you are corporate enterprise and you've made the decision to install a new inhouse conference bridge, we stand ready to assist you with your purchase or rental.  However, if you are medium to small operation, we highly recommend that you continue to do what you do best, while letting us take care of your conference needs.  You'll find that outsourcing not only saves you money, but the convenience and the time you save, especially with reservationless conference calling, will make your dealings and collaboration projects much more pleasant and easy.
 
We look forward to helping you set up the custom conferencing plan that best meets your needs and budget.
 

Conference Call, Conference Services, Audio Conference

Author: Lee Simonson

 

Professional conference call services for corporations, businesses and non-profits.  Our high-quality conferencing plans are affordable and are designed to meet most every business need -- including toll free 800 conference calling, flat and fixed rate unlimited conferencing, full service operator managed calls, and conferencing with local access numbers.
 
Across the top of this webpage, you'll see our primary offerings.  On each service page, you'll see the various conference rates including a number of free options that come with each service.  These options, such as music on hold, can be changed at any time.
 
Setting up a conference call is easy and can be done in less than an hour.  There are no set-up or cancellation fees and no long term contracts.  Once you set up your account, you can start a conference call at anytime since our services are "reservationless."  There is no need to schedule a conference call with us, since you have your unique passcodes and can access the conference bridge anytime, 24/7.   (The only exception is our operator managed conference calls which will require you to give us a list of names and numbers and the time you want us to call each participant and patch them into the conference call for you.)
 
It has been determined that outsourcing your conference call services and having access to a conference bridge that operated and maintained by a company that focuses on providing excellent service is much more cost effective and efficient than buying your own hardware, phone lines and software.  In effect, having a piece of a larger conference bridge is much less expensive than owning an entire conference bridge which will require maintenance contracts, additoinal personal, fixed overhead costs such as phone lines, and may be underutilized much of the time.
 
That's why most companies and non-profits prefer to retain conference services on a pay-as-you-go basis to compensate for the ebbs and flows of usage.  There may be some months when usage is high, and other months when very little phone conferencing is needed.  Per use conferencing is accurate, convenient and a very effective way to increase productivity and collaboration among working colleagues, board members, prospects, customers, investors and even the general public for reputational management.
 
If you are searching for a conference call service that can provide you reliable and dependable access along with full and responsive customer service, we can assist you today.  Just give us a call at 877-254-2424 and let us know your particular needs.  We'll help you design a program that best meets your requirements and your budget.