Recently in Service Updates Category

Conference Call with England (UK), Spain, Germany, Ireland

By
Lee Simonson
on April 20, 2009 3:23 PM | | TrackBacks (0)
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If you're looking to have an international conference call that includes associates who live in Europe, there's a wonderful service you need to look at.  We have local conference bridge access numbers in 12 European countries.  In other words, your European conference participants will get into the conference by dialing a phone number in their own country that rings here in the United States.  So not only is this much less expensive than dialing the U.S. toll free, but you don't pay anymore to use this service than if your participants were calling from the United States.

Let me give you an example:  Let's say you wanted to host a conference call with participants in California, New York, England, and Germany.  The Americans would dial a conference number, probably located in the Midwest, and the English participant would dial a phone number in England, and the German participant would dial a number in Germany.  Regardless of where they were calling from, you would pay 7¢ per minute, per person, for everyone.

Now that's a fantastic deal!  We have local conference call numbers located in England (UK), Austria, Belgium, France, Germany, The Netherlands, Ireland, Italy, Poland, Spain, Sweden and Switzerland.  Moreover, once you set up an account and get your call in numbers and passcodes, the conference bridges are open to you 24/7 without the need for any reservations.  Connecting with Europe just became a lot less expensive than you ever imagined!  Give us a call today.

New York City (NYC) 212 Conference Call Service

By
Lee Simonson
on April 13, 2009 1:20 PM | | TrackBacks (0)
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We now offer conference call services with a local New York City (NYC) 212 dial-in number, so you don't have to call long distance to access the conference bridge.  Not only is this a tremendous convenience but will save NYC business and non-profits a small fortune in conferencing costs.  With a NYC dial-in conference number, folks from anywhere in the world can call in, but with the added benefit of the NYC callers having a local number.

With the flat rate teleconference service available, you can now have unlimited usage and talk as long as you want, anytime you want, for one low flat monthly fee.  Setting up an conference account is easy.  Just click here to get started and be sure to say in the comments box at the bottom right that you want the NYC call in number.

Conference Call Troubleshooting

By
Lee Simonson
on March 4, 2009 3:57 PM | | TrackBacks (0)
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It's a rare day when one of customers call and says they've been unexpectedly knocked out of a conference call.  But it happened this past week, and with a new customer nonetheless.  When we get these kinds of reports, we roll up our sleeves and open a trouble ticket immediately.  When we say we offer reliable phone conference call service, we mean it.  But the more we looked into the problem, the more it didn't make any sense.  The customer was using one of our most reliable conference bridges.  Despite being used regularly by over 200 clients we've directed to use that bridge, no one else had reported any problems.  Meanwhile, our customer was saying he was getting heat from his CEO to switch conference services.

Fortunately, our customer contact was not only insightful, but a bit of Sherlock Holmes.  He told us that participants were calling from Canada and that they were using international phone cards to access our conference bridges.  So he tried an experiment the next day.  He instructed everyone to stop using the phone cards, and just dial into the bridges directly.  Needless to say, everything worked without a hitch and the culprit was uncovered -- it was the phone cards that were breaking the connection, not our conference call service.  He was gracious enough to call us and tell us that the problem was on his end, not ours, and he thanked us for our efforts to help.  He's ordered several more conferencing accounts and is pleased as punch with our service.  

Video Email Revolutionizes Political Communications

By
Lee Simonson
on February 26, 2009 3:05 PM | | TrackBacks (0)
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There's a new technology that is about to shake traditional political communications to the core.  We've talked about Video Email before, but new ways to use the technology are popping up that are becoming new "killer apps."  One such application is for elected officials to use Video Email to get out unfiltered news regarding such things as status reports, issue alerts, emergency updates, special event announcements, meeting notifications, project funding announcements and even video clips of press conferences or meetings.  The beauty is that public officials no longer have to use expensive television studio time to do something they can do right at their own desks (with a desktop webcam and microphone) and they can place automatically generated links in email or on their websites.  It can be done on the fly and includes not only your webcam presentation, but PowerPoint and videos as well.  We believe a number of local, state and federal officials will adopt this Video Email as an important part of their political communication strategy and tactics.  You can see a sample of how it works by clicking here:  http://www.24Conference.com/political

Fax2Mail Works (Digital Fax) -- More Convenient, Less Costly

By
Lee Simonson
on January 10, 2009 3:01 PM | | TrackBacks (0)
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For a FREE Digital Computer Fax Trial click here:

One of the services we offer is called Fax2Mail.  It's a wonderful digitized fax service that enables you to get faxes delivered to your email inbox in a PDF format.

Let's say you're a Fax2Mail customer.  You get a personal toll free number that is used as your fax number.  So people faxing you have the convenience of having a toll free number.  But not only that, the incoming fax is automatically converted to a PDF file and is email to you.  So now you can get your faxes anywhere -- at the office, at home, on the road, and even your Blackberry.  Once you receive your fax, you can save it to your harddrive, forward it in your email to your colleagues or just print it out.

There are a ton of advantages including cost savings on fax supplies and privacy because the faxes are delivered directly to you.  So let us know if you are looking to save on some office expenses and eliminate a lot of paperwork -- Fax2Mail is the perfect solution.  We can get you set up in no time.

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