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Phone Conference Call Blog

  • Web Conferencing (Webinars) Gets Top Recommendation For Business Collaboration

    Author: Lee Simonson

    Businesses and companies have always been looking for new and innovative ways to hold meetings and relay information.  Thanks to the Internet, many companies have found multiple ways to communicate effectively and efficiently.  Obviously the most common communication method is through email.  Recent web conferencing has also become quite popular as a way to hold meetings and collaborate between a group of people.

    The principle behind web conferencing is really quite simple.  Just as in a real meeting web conferencing allows everyone at the meeting to see and hear everything that is happening.  Web conferences are generally controlled by a single module or computer but beyond that basically as many computers or participants can be included. 

    Obviously web conferencing is not the first interactive meeting system.  Prior to web conferencing, conference calls were used exclusively to collaborate.  Web conferencing has basically become a supplement to regular conference calls because it allows everyone involved to not only hear what is going on, but also see visual presentations as well.  Web conferencing is completely controlled by whomever is the host so basically anything is possible during a web conference.  (The host can "share control" with any number of people.)

    One specific type of web conferencing has become quite popular recently -- the Webinar.  The name "webinar" is simple -- it is a combination of web conferencing and seminar.  Obviously webinars are often used as teaching or informative tools.  Webinars have become a popular way to teach employees about new things in the workplace because they make it possible to show a large group of people something all at once.

    No matter the purpose or message involved in a web conference there are plenty of benefits. Previously, many companies were forced to send training managers or employees around the country to train others on how to use a new system or technology.  But thanks to the development of webinars and web conferencing it is now possibly to relay this information entirely through the Internet which saves time and money for the company.  Web conferences are often recorded as well so the valuable information relayed can be replayed or reviewed if the need arises.

    Depending on the type of web conference chosen there are also a few more benefits to web conferencing.  Our web conference program, as an example, allow slide shows or other visual aids to be shown.  Web conferences also allow viewers to communicate with the presenter which creates a more intimate meeting feel.  This communication can be used to ask questions for clarification or simply to find out more information about whatever the speaker is saying.  Web conferencing has made some major advancements when it comes to business meetings.

    Overall the evolution of web conferencing and webinars has been astounding.  Web conferencing became popular as the Internet began to expand and at this point nearly all businesses use web conferencing in one way or another.  When it comes to long distance meetings web conferences truly are the best way to get things done. 

    Written by:  SMS survey

  • Quality Phone Conferencing Still a Business Staple

    Author: Lee Simonson

    Communication is important when it comes to the success of a business.  In many cases it is important to communicate with every member of a business.  Often, it's simply be impossible to do that in person.  Fortunately phone conference calling is available as an easy way for companies, businesses, and other groups to communicate among a large group of people.

    For most conference calls there is a single person or moderator which is directing the conference call and everyone else simply connects to the phone conference call by calling the number provided.  As each participant joins the phone conference call, the leader or host will often receive confirmation from each joining member to show that they are in fact present.

    The actual uses of phone conference calls are basically unlimited.  Conferencing applications and technology are intended for businesses to enable collaboration within and throughout their organizations, regardless of the physical location of employees.  Moreover, the importance of conferencing has skyrocketed with the advent of the Internet that has created new sales channels which has produced new prospects and customers around the globe.  And conferencing has become a staple within the C-level suites because it is a convenient and fast way to distribute information, particularly quarterly financial reports and press statements to analysts and journalists.

    Depending on how the phone conference call is setup, feedback from participants is optional.  Often smaller conference calls will allow participants to respond to the presenter or ask question,s though larger conference calls can make that feature difficult to implement.  When the size of a phone conference call is large enough, feedback and responses would necessitate the use of professional operators who can manage the call and organize the Q & A sessions.  For business critical calls, getting a full service operator to help is not only advised but a preferred way to insure that the call goes smoothly.

    Recently conference calling has also begun to expand into other technologies as well. Thanks to the Internet VoIP (voice over Internet protocol) conference calling has become quite popular. This type of Internet conference calling is still standard phone conference calling because it allows users to continue using their phone while giving the host much more control over how everything is run.  At present, there are still issues conference hardware manufacturers face in trying to find compatibility with regular analog and newer digital inputs into the same conference, but technology is improving with VoIP-friendly conference bridges and experts predict that many of those compatibility issues will be solved soon.

    Overall, phone conference calling is still a very large part of many corporate environments. Conferencing is a very effective way to convey information to a large group of people. The basic idea of a phone conference call has remained relatively the same for the past couple of decades, while prices and rates have been drastically cut because of competition and increased telecommunication network capacities.  If you or your company is looking for a simply yet effective way to communicate with groups of employees, associates, or prospects from all around the world, then a conference call is the way to do it -- very few other methods work nearly as well and none of them are as tried and tested as the traditional conference call.  

    Written by:  SMS survey

  • Insights Into Buying Conference Services at Ezine Articles

    Author: Lee Simonson

    Look at it as a Conference Buyer's Guide of sorts...  We've recently published some more articles to better acquaint you with the ins and outs of conference calling and how to get yourself the best plan and service for your particular needs.

     
    Here are the latest "how to" articles that may help you:
     
     
     
  • Articles from 24Conference.com Help Consumers

    Author: Lee Simonson

    In our never ending pursuit to help you get the information you need to make information decisions and to better understand the communication services we offer, we have recently published the following articles at EzineArticles.com -- a widely read source for information about any number of topics.  Here are some articles we think you may be interested in:




  • Phone Conference Call Services

    Author: Lee Simonson

    Phone conference call services are readily available and can be formatted to suit any budget or communication program.  Here at 24Conferece.com we have a variety of packages and formats that can meet whatever conferencing needs you have.

    Take a brief look at these small case studies to see how different services can meet your particular situation:

    EXAMPLE:  A small business is looking for a teleconferencing solution to enable 8 colleagues to meet over the phone several times a week for a six month project.  Most will be calling from their cell phones which include free long distance.
    SOLUTION:  They chose Flat Rate Teleconferencing because it offered them unlimited usage.  It cost them $39 a month to talk as long as they wanted, whenever they wanted.  The 8 people spoke for several hours a month and they still paid the same flat rate, saving a small fortune.

    EXAMPLE:  A sales organization wants to engage experts from different parts of the country to close complicated deals with existing customers and new prospects.  And they want to provide the customers with the convenience of a toll free number to access the conference calls.  They were using a vendor, but costs were adding up and managers wanted to find a way to cut expenses.
    SOLUTION:  The 800 Toll Free Supersaver service.  It worked perfectly because they were able to not only provide a toll free number to everyone on the call, but the organization was able to cut their conferencing expenses in half.  Our service provided a "bucket of minutes," similar to how cell phone plans work.  The bundle of toll free minutes is provided at a discounted rate so they were able to accrue a substantial savings while enjoying the benefits of a high quality conference call network.

    EXAMPLE:  A non-profit group needed to have ready access to a conference call bridge.  They planned on conferencing a lot one month, but not much the next.  And then, usage was going to pick up again.  They didn't want to commit to a monthly plan and just wanted a "pay as you go" service.
    SOLUTION:  The 800 "Pay As You Go" Service which is open 24/7 and need no reservations.  Moreover, they were only charged for what they used, no more or less.  If they didn't use conferencing for weeks or months, they were never billed.

    EXAMPLE:  A high end conference was being scheduled by a law firm.  The legal firm wanted to have professional operators initiate the call.  They wanted the operators to call each participant and then put them into the call after introducing them to everyone in the conference.
    SOLUTION:  Our Operator Conference Call service called out to each party on their list at the appointed time, so the participants only had to pick up the phone.  Operator assisted calls provide the highest level of convenience and professionalism and perfect for legal firm conference calls and investor relations.

    Those are only a few example case studies we see everyday.  Whatever your particular conferencing need is, just give us a call and we'll do our best to make sure you are getting the best conference service at the lowest competitive rates.

  • International Toll Free Conferencing Rates (2010)

    Author: Lee Simonson

    Here are the new international toll free conference call rates which enable you to call from these countries into our conference bridges.  Easy, convenient and yes, a very nice professional service to offer your associates, customers or prospects.  These rates in cents per minute and are for reservationless conferencing.  Operator assisted calls (when we dial out to international countries) are priced higher.

    Cents per minute (U.S.)

    Austria  15
    Belgium   15
    Brazil  23
    China  50
    Denmark  38

    France  16
    Germany  15
    Holland  16
    Ireland   15
    Italy  17

    Japan  40
    Mexico  28
    Poland  17
    Spain   17
    Sweden  15

    Switzerland   18
    Taiwan   24
    Thailand  26
    UK  15


  • Toll Free Conference Call Service

    Author: Lee Simonson

    We proudly offer toll free conference calling and do our best to get the word out there.  Recently, we've begun using PRLog as our primary press release service and we enjoy how fast and effective they are.  Our press releases get near the top of the search listings in minutes. Pretty amazing.  Meanwhile, here is our latest release:

  • 24Conference.com Latest Press Releases Keep People in the Loop

    Author: Lee Simonson

    Here are a couple of our latest press releases we've sent out via the PRLog service to keep prospects and customers informed about news, developments and services.


    Operator Help with Conference Calls Adds Professionalism


    Conference Calling Services: Pay as You Go and Fixed Rate


    If you are interested in these topics, please give us a call at 877-254-2424 and we'll happily fill you in on the details.

  • Annoying Ads on Conference Calls

    Author: Lee Simonson

    Annoying advertisements on conference calls can be intrusive.  That's why we refrain from the practice.  In fact, we think the whole idea of placing advertisements on conference calls is very inappropriate -- especially if you are using a conference call service for prospecting and sales, or customer support.

    These ads are used to generate revenue for conference call companies that offer their services for free or next to nothing.  They probably think that it's a small price to pay for free conferencing, and just like television advertising, it goes with the territory.  For casual or personal use, most people can probably get along with it.

    However, for professional purposes, it looks bad.  So if you are in charge of conferencing for your business, and your colleagues are using conferencing for sales, marketing, training, or customer support services, you are well advised to find yourself a conference company -- like us -- who can offer you phone conference call services that do not have those annoying ads becoming a nuisance to you and your customers.  Give us a call, and let us show you how a professional conference call service can improve the way you do business.
  • Free Conference Calls - What's the Catch? How Do Free Conference Calls Work?

    Author: Lee Simonson

     
    NOTE:  On October 27, 2011, the FCC voted to reform the regulations that are mentioned in this article.  Details are not known, but the actions of the FCC will effectively eliminate free conference call services over a period of time.  We will be reporting the details as soon as they become available.
     
    If you are wondering how free conference calling services work, this blog should hopefully help.  It's a little complicated because of the way the laws are set up, but I'll try to explain how it works step by step.
     
    1)  The Federal government decided in 1996 to allow small rural phone companies to charge other larger phone companies to access their lines.  So, if you had a small phone company in Iowa, for instance, you could charge AT&T or Sprint for any calls coming into your area.  In other words, if you lived in New York City and used AT&T as a long distance carrier, and you called your cousin in rural Iowa, AT&T would have to pay the small phone company in Iowa a fee to put your call through.  The reason the government allowed this to happen was because the smaller phone companies had higher costs putting up phone lines in remote places and much lower volume.  It just cost more to operate a small phone company on a per call basis, than a phone company that had millions of customers.
     
    2)  The fees that AT&T and the larger companies pay the small companies are 10 to 20 times more than the normal fees, sometimes as much as 10 to 20 cents per minute.  Needless to say, this was a sweet deal for the small phone companies.  The more calls they had coming in, the more money they would make.
     
    3)  One way for the smaller phone companies to get more phone traffic, and make more money from the big phone companies, was to attract businesses that had a lot of incoming calls -- namely, conference call providers and phone sex operators.  As an illustration, a small phone company would partner with the conference call services and share some of the fees that AT&T and the larger companies were paying.  For instance, if AT&T was paying a small phone company 10 cents per minute to put a call to the rural area, the small phone company could say, "If you put your conference bridge here, we'll pay you 5 cents per minute for all the traffic you can generate.  You could offer free service to your customers and still make 5 cents per minute.  Millions of minutes will make you a lot of money."  And so, many conference call companies set up shop in the rural areas and offered free service.  Everyone is happy -- the conference customers, the small phone companies, and the conference call companies.  Everyone that is, except AT&T and the large phone companies who have to pay the fees.
     
    4)  Moreover, most cell phone users and residential users have free long distance bundled with their local service, and the larger phone companies are losing twice.  First, delivering the calls for free.  And second, paying to have the calls delivered.  The large companies are none too happy about the situation.  In 2007, AT&T estimated this system, called "traffic pumping" or "access stimulation" cost an additional $250 million.
     
    5)  In order to stop this additional expense, some of the large companies have blocked calls going to the rural carriers.  (This is the reason why many users of the free conference services have experienced difficulties getting through to a conference line.)  The government has said that it is illegal to block calls to the rural carriers, but problems still exist.
     
    6)  Google Voice phone service has prevented its customers from dialing the rural phone companies.  AT&T has objected, saying that if AT&T has to deliver the calls and pay the fees, then Google should too.  AT&T uses Google's own argument that carriers should be neutral, and that a provider should not block "fair access."  However, AT&T and Google both agree that the whole idea of "traffic pumping" and paying excessive fees to small phone companies is "patently unlawful."
     
    7)  Recently, the small phone companies lost a big decision made by the Iowa Utility Board.  Qwest, a major long distance carrier, complained to the Iowa Board.  The Board said the small companies would have to "pay back" millions of dollars they made from the traffic pumping schemes.  Spokesmen at Qwest say that it will set a precedent for other pending cases, including those in front of the Federal Communications Commission, which could make a ruling in 2010.
     
    With the Iowa setback, the days of free conference calling services may soon come to an end and the free conference companies will be competing toe-to-toe with paid services like ours.
     
    The reason we have been able to compete is because we have excelled in quality and service -- the big companies aren't blocking our customers from getting into our conference bridges and we have a full time professional customer service center that provides ongoing operator assistance.  Whatever happens, we're trying to stay above the fray and work on giving you the highest level of conferencing available for those of who you need and depend on reliable conferencing.
     
    To learn how you can get reliable conferencing, click here:  http://www.24conference.com/flatrateteleconference.php