NOTE: This article is written for conference call hosts and moderators who have guests who are T-Mobile customers that are being forced to pay a penny per minute fee to enter their conference.
If you are using a free conference call service, and you’re a T-Mobile customer, you may have noticed that you’re incurring an extra charge when you call-in to your conferences. The penny-a-minute charge has been instituted by T-Mobile to make up for what T-Mobile is being charged to access the area that is being serviced by a small local telephone company. The small local company charges T-Mobile, and in turn, shares that money with the conference call company. That’s where the money comes from to provide the “free” conference call service.
The conference call company isn’t providing free services because it’s a Good Samaritan or out of the kindness of its heart. It’s a profit making venture and the money has to come from somewhere.
Long distance carriers like Verizon, AT&T, and now T-Mobile, have been paying the fees to the small local telephone companies for years, but T-Mobile has become the first to begin recouping expenses by directly charging its customers a penny per minute for such calls. For personal calls, it’s probably not a big deal. However, if you are using the service for business purposes it’s not going to sit well if your customers have to pay the extra expense.
You can avoid paying T-Mobile’s charge by switching to our professional conference call service — either our flat rate service that gives you unlimited usage, or our pay-per-use service that only charges you for what you use, when you use it.
For example, you can get a conference bridge that accommodates up to 10 people for $19 per month. You can use it whenever you want, for as long as you want, and you don’t have to worry about those penny charges. And if you use conferencing regularly, you’ll end up saving money.
Here’s an illustration on how can save money: Let’s say you have a conference call with 10 people for 30 minutes, 3 times a week. That would total 900 minutes per week (10 x 30 x 3). A month would total 3600 minutes (900 weekly minutes x 4 weeks). T-Mobile would charge $36.00 in penny fees for that time. However, you can use our conference service as much as you for $19, plus taxes — resulting in a direct savings and the elimination of T-Mobile’s fees for your customers.
The conferencing service landscape is always changing. And we continue to do our best to accommodate the needs of our customers by providing the best, most convenient, and least expensive way to collaborate over the phone, or web.
Give us a call at 877-254-2424 and we’ll help you ever step of the way to insure you have the right plan, at the right price, with no ads, and no extra pennies to think about.